OpMaestro

These Terms & Conditions ("Agreement") govern your use of the Service (as defined below) offered by Pleres Technology LLC and our subsidiaries and affiliates (collectively, the "Company," "we," "us," "our"). By subscribing to OpMaestro or using the Service, you ("Customer," "you," "your") agree to the terms of this Agreement (the "Terms") and the Stripe Connected Account Agreement.

1. Definitions

"Fees" means the amounts you agree to pay for your Subscription Term.

"Service" means the OpMaestro CRM platform, including all software, services, modules, updates, enhancements, and related documentation provided by the Company.

"Subscription Term" means the period for which you have paid access to the Service (e.g., the 3-month Beta Term).

2. Use of Service

2.1 License. Subject to your compliance with this Agreement and payment of all Fees, the Company grants you a non-exclusive, non-transferable, non-sublicensable, revocable, limited right to access and use the Service for your internal business purpose.

2.2 Certain Restrictions. The rights granted to you in this Agreement are subject to the following restrictions: you shall not:

copy, modify, or distribute the Service;
license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site or Services, whether in whole or in part, or any content displayed on or downloaded from the Site;
modify, make derivative works of, disassemble, reverse compile or reverse engineer, decompile, or disassemble the Service;
use the Service to create, develop or provide a competing product, service or website;
share your login credentials outside your organization; or
use the Service in any unlawful manner or in a way that may impair its integrity or performance.

2.3 Account Creation and Responsibility. In order to use certain features of the Service, you must register for an account ("Account") and provide certain information about yourself as prompted by the account registration form. You represent and warrant that (a) all required registration information you submit is truthful and accurate, and (b) you will maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your credentials, all activity under your account, and promptly notifying the Company of any unauthorized use. You agree to immediately notify Company of any unauthorized use, or suspected unauthorized use of your Account or any other breach of security. Company cannot and will not be liable for any loss or damage arising from your failure to comply with the above requirements.

2.4 Updates and Modifications. We continually build and update the Service, and we are constantly evolving, so the Company reserves the right to update, modify, suspend, or discontinue any Services (in whole or in part) without notice to you. You agree that the Company will not be liable to you or to any third party for any update, modification, suspension, or discontinuation of any Services.

3. Fees, Payment & Credit Guarantee

3.1 Fees & Term. You agree to pay the upfront Fee of up to $3,000 USD for access to a three-month beta program of the Service (the "Beta Term"). Payment is due in full prior to Account creation.

3.2 No Refunds. All payments, including but not limited to payments in form of cash or credit card, ACH or electronic wire, made are non-refundable.

3.3 Credit Guarantee. In lieu of a refund, if you terminate use of the Service before the end of the Subscription Term, you will receive a credit equal to the unused portion of the Beta Term, applicable toward future subscriptions or add-on services within twelve (12) months of termination.

3.4 Future Subscription. Upon completion of the Beta Term, the Service may terminate or convert to the commercial offering under a new Subscription Term and pricing, to be communicated in advance.

3.5 Payment Method. You agree to provide valid payment credentials (credit card or ACH). Declined or reversed payments may result in immediate suspension or termination of the Service.

3.6 Stripe Payment Processing. Payment processing services for the Subscription Term of our Service and on OpMaestro are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By agreeing to this Agreement or continuing to operate as a Customer of the Company, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of using our Service, enabling payment processing services through Stripe, you agree to provide us accurate and complete information about you and your business, and you authorize us to share it and transaction information related to your use of the payment processing services provided by Stripe.

4. Term & Termination

4.1 Term. This Agreement becomes effective on the date payment is received and remains in full force while you use our Service.

4.2 Termination by Company. The Company may terminate this Agreement at any time. Without limiting the foregoing, the Company may suspend or terminate access to the Service immediately for non-payment, unacceptable conduct, material breach of the Agreement, or misuse of the Service.

4.3 Effect of Termination. Upon expiration or termination, your right to use the Service ends. Sections 2, 5, 6, 7, and 8 survive termination.

5. Intellectual Property

You acknowledge that all intellectual property rights, title, and interest in and to the Service (including all copyrights, patents, software, designs, trademarks, and documentation) are owned exclusively by the Company or its licensors. You shall not remove, obscure, or alter any proprietary notices. There are no implied licenses granted under these Terms.

6. Indemnification

You agree to indemnify and hold the Company (and its officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use or inability to use the Service, (b) your violation of these Terms, (c) your violation of any rights of another party, or (d) your violation of applicable laws or regulations. Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Company. Company will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.

7. Beta Disclaimer, Warranties & Limitation of Liability

7.1 Beta Acknowledgment. You understand the Service is in a pre-release ("Beta") phase and may contain bugs, delays, or incomplete features. Your feedback is appreciated but not required.

7.2 Disclaimer. THE SITE IS PROVIDED ON AN "AS-IS" AND "AS AVAILABLE" BASIS, AND COMPANY (AND OUR SERVICE PROVIDERS) EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ALL WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, OR NON-INFRINGEMENT. WE (AND OUR SERVICE PROVIDERS) MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, FREE OF VIRUSES OR OTHER HARMFUL CODE, COMPLETE, LEGAL, OR SAFE. IF APPLICABLE LAW REQUIRES ANY WARRANTIES WITH RESPECT TO THE SITE, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO 90 DAYS FROM THE DATE OF FIRST USE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

7.3 Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY (OR OUR SERVICE PROVIDERS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOST PROFITS, LOST DATA, COSTS OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF, OR INABILITY TO USE, THE SITE, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ACCESS TO, AND USE OF, THE SITE IS AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR COMPUTER SYSTEM, OR LOSS OF DATA RESULTING THEREFROM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF FIFTY US DOLLARS. THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. YOU AGREE THAT OUR SERVICE PROVIDERS WILL HAVE NO LIABILITY OF ANY KIND ARISING FROM OR RELATING TO THESE TERMS.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

8. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed under the laws of the State of Wyoming, without regard to its conflict-of-laws principles. Any dispute shall be resolved exclusively in the state or federal courts located in Laramie County, Wyoming, and the parties consent to such jurisdiction.

9. Electronic Communications & Notices

You agree that electronic communications, including emails or website postings, satisfy any legal requirement that communications be in writing. Notices to the Company should be sent to the contact email below.

10. Modifications & Entire Agreement

The Company may update these Terms at any time by posting revised terms on its website and providing notice. Continued use constitutes acceptance. This Agreement, along with any signed Order Form or Offer Letter, forms the entire understanding between the parties and supersedes all prior discussions.

Terms & Conditions